• Duration: 12 months.
• Work environment: Professional, structured, and supportive.
• Mentorship: Guidance from senior staff in the Internal Sales Department.
• Training: In-house training, exposure to company systems (SAP, GP calculators, Medikredit), and real-world industry experience.
• Career development: Opportunity to gain practical skills, knowledge, and experience to enhance employability.

Key Responsibilities:

The intern will provide operational and administrative support to the Sales Department, including;-

• Managing general correspondence, emails, filing, and telephone support.
• Monitoring the support mailbox and sales emails in the absence of staff.
• Forwarding quotation requests and relevant emails to the correct personnel.
• Preparing quotations/RFQs/tenders using GP calculators and ensuring timely submissions.
• Maintaining databases of quotations/RFQs/tenders and calculating conversion rates.
• Updating supplier and customer price lists and contact databases.
• Maintaining electronic filing systems and records.
• Assisting in identifying potential new clients and opportunities.
• Participating in in-house training sessions and departmental events.
• Assisting with congresses, workshops, academic days, and product launches.
• Attending sales meetings and taking minutes.
• Performing Medikredit tasks (Nappi code registration, price changes, Section 21 validation).
• Coordinating customer satisfaction surveys.
• Extracting SAP data to assist with monthly reports.
• Assisting with customer complaints, enquiries, and order/tender follow-ups.

Requirements:

• Qualification: BSc degree, with Chemistry or Microbiology as one of the majors
• Experience: None required – suitable for recent graduates

Skills & Attributes:

• Strong interpersonal and communication skills
• Computer literate (MS Office; basic SAP knowledge advantageous)
• Ability to work independently and in a team
• Strong attention to detail and organisational skills
• Ability to work under pressure and meet deadlines
• Basic numerical and analytical skills
• Professional telephone etiquette and a customer-focused approach