Ctrack invites unemployed graduates to apply for Youth Employment Service ( YES) Programme for 2024 / 2025.
Location: Cape Town, Western Cape; Centurion, Gauteng & KwaZulu-Natal – South Africa
Job Type: Internship / Learnership / Traineeship
Salary: R4 900.00 monthly stipend
Closing Date: 14 May 2024
Ctrack, in partnership with Youth Employment Service (YES), is committed to creating diverse workplace opportunities for young individuals. Our joint efforts aim to reduce unemployment rates and empower South African youth by equipping them with essential skills and providing meaningful workplace experiences. These initiatives significantly enhance their prospects of securing long-term employment.
Who Can Apply?
- Unemployed youth who have not previously participated in the Yes4Youth initiative.
- Aged between 18 and 29
- Must be a South African citizen.
- Must reside close to the workplace area
- Must not have a criminal record.
- Must be able to start employment 1 June 2024.
- Must have a Grade 12 certificate
The following Youth Employment Service (YES) Opportunities are open for applications:
YES4Youth Programme – Service Control Administrator
Location: Cape Town, Western Cape, South Africa
Responsibilities:
- To receive new requests for installations from the New Business and Contracts Department
- To efficiently schedule all customer requests to ensure that Technicians’ time and knowledge is optimally used.
- To consistently monitor progress of all calls logged and scheduled.
- To liaise with control room to test customer vehicles when required.
- Ensure 100% of jobs are allocated to technicians.
- Ensure all internal systems are used to allocate work to technicians.
- Ensure all necessary information is captured and updated on the system.
- To receive calls and or emails from customers requesting repairs and de and re installations of their units.
- To ensure that all information is logged or processed on the in-house systems with a 100% accuracy.
- To check warranties and to follow up on worksheet to ensure accurate invoicing.
- To complete all office administration efficiently.
- To receive customer calls and provide assistance where possible to ensure query resolution.
- To strictly adhere to all Departmental and Company Policies, Procedures and SOP’s.
- To complete any other task or duty management may reasonably expect of you.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES4Youth Programme – Quality Inspection Administrator x 2
Location: Centurion, Gauteng, South Africa
Responsibilities:
Operations Management:
- Conduct daily/monthly/weekly quality control on all agents within the CSC.
- Ensure that quality feedback is provided to the Agent as well as to the Reporting Supervisor.
- Identify all training needs analysis and schedule training in advance for all CSC employees.
- Identify training requirements within the CSC and ensure that staff receives refresher training every 6 months, as and when required.
- Training all new employees starting in the CSC environment.
Customer Management:
- Coping with clients, being polite at all times when conducting customer satisfaction surveys.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES4Youth Programme – Receptionist
Location: Centurion, Gauteng, South Africa
Responsibilities:
- Greet and welcome guests.
- Guide visitors to the appropriate person or office within the organization.
- Answer and forward phone calls.
- Ensure that the reception area is organized, presentable, and stocked with necessary stationery and materials.
- Offer accurate information in person or via phone/email to visitors and callers.
- Sort and distribute daily mail and deliveries.
- Follow safety procedures and control access via the reception desk (e.g., monitor logbook, issue visitor badges).
- Order front office supplies and maintain inventory.
- Update calendars and schedule meetings.
- Assist with travel arrangements.
- Maintain updated records of office expenses and costs.
- Handle tasks such as filing, photocopying, transcribing, and faxing.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES Programme – Service Control Administrator
Location: Centurion, Gauteng, South Africa
Responsibilities
- To receive new requests for installations from the New Business and Contracts Department
- To efficiently schedule all customer requests to ensure that Technicians’ time and knowledge is optimally used.
- To consistently monitor progress of all calls logged and scheduled.
- To liaise with control room to test customer vehicles when required.
- Ensure 100% of jobs are allocated to technicians.
- Ensure all internal systems are used to allocate work to technicians.
- Ensure all necessary information is captured and updated on the system.
- To receive calls and or emails from customers requesting repairs and de and re installations of their units.
- To ensure that all information is logged or processed on the in-house systems with a 100% accuracy.
- To check warranties and to follow up on worksheet to ensure accurate invoicing.
- To complete all office administration efficiently.
- To receive customer calls and provide assistance where possible to ensure query resolution.
- To strictly adhere to all Departmental and Company Policies, Procedures and SOP’s.
- To complete any other task or duty management may reasonably expect of you.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES Programme – Software Onboarding Administrator x 2
Location: Centurion, Gauteng, South Africa
Responsibilities:
Operations Management:
- Onboarding of clients to internal software platforms.
- Basic administration application support on internal software platforms.
- Updating of onboarding assignments created on EQM.
- Assist consumer to run through applications.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES4Youth Programme – Stores Clerk
Location: Centurion, Gauteng, South Africa
Responsibilities
- Completion of store administration tasks, including record-keeping and paperwork.
- Managed shrinkage and implemented key in-store processes.
- Assist in handling customer complaints and resolving issues.
- Capturing accurate information and handling the issuing of goods from the store according to established procedures.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES4Youth Programme – Human Resources Administrator
Location: Centurion, Gauteng, South Africa
Responsibilities:
Assist the People & Culture team with any HR administration and projects to include but not limited to;-
- Printing and preparation of interview packs.
- Assist with interview co-ordination.
- Data capturing.
- Filing.
- Assist with onboarding.
- Assist the HR Consultant with any administration requirements.
- Assist the Talent Consultant with any recruitment administration requirements.
- Typing of documents when required.
- Assisting with any ad hoc projects within the department.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES4Youth Programme – Office Administrator
Location: Centurion, Gauteng, South Africa
Responsibilities:
- Answer phones, manage emails, and ensure efficient communication channels within and outside the office.
- Greet visitors and provide a professional reception experience.
- Oversee office suppliers, equipment, and inventory levels.
- Order supplies as needed and maintain office facilities.
- Handle incoming and outgoing packages and deliveries.
- Maintain building calendar and coordination of meeting rooms.
- Assist in preparing and distributing documents.
- Assist in organizing training sessions and staff meetings.
- Coordinate office safety measures.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
YES Programme – Service Control Administrator
Location: KwaZulu-Natal, South Africa
Responsibilities:
- To receive new requests for installations from the New Business and Contracts Department.
- To efficiently schedule all customer requests to ensure that Technicians’ time and knowledge is optimally used.
- To consistently monitor progress of all calls logged and scheduled.
- To liaise with control room to test customer vehicles when required.
- Ensure 100% of jobs are allocated to technicians.
- Ensure all internal systems are used to allocate work to technicians.
- Ensure all necessary information is captured and updated on the system.
- To receive calls and or emails from customers requesting repairs and de and re installations of their units.
- To ensure that all information is logged or processed on the in-house systems with a 100% accuracy.
- To check warranties and to follow up on worksheet to ensure accurate invoicing.
- To complete all office administration efficiently.
- To receive customer calls and provide assistance where possible to ensure query resolution.
- To strictly adhere to all Departmental and Company Policies, Procedures and SOP’s.
- To complete any other task or duty management may reasonably expect of you.
Qualifications:
- Highest Qualification to be Grade 12
- Qualification aligned to the position would be an advantage
How to Apply for Ctrack: YES Programme 2024 / 2025
Click on the link below your preferred programme and/or province to apply online for Ctrack YES Programme for the year 2024 and 2025
YES4Youth Programme – Service Control Administrator – (Cape Town)
YES4Youth Programme – Quality Inspection Administrator – (Centurion, Gauteng)
YES4Youth Programme – Receptionist – (Centurion, Gauteng)
YES4Youth Programme – Service Control Administrator – (Centurion, Gauteng)
YES4Youth Programme – Software Onboarding Administrator – (Centurion, Gauteng)
YES4Youth Programme – Stores Clerk – (Centurion, Gauteng)
YES4Youth Programme – Human Resources Administrator – (Centurion, Gauteng)
YES4Youth Programme – Office Administrator – (Centurion, Gauteng)
YES4Youth Programme – Service Control Administrator – (KwaZulu Natal)
NB. Qualification aligned to the position would be an advantage
2024 GradStar Awards Entries are Open!
If you are a graduates who graduated with 2 years, please download GradStar App and enrol. On the “how did you hear about us” part, select “ambassador” then enter the ambassador code “STUFNews”
NB: Current students must download GradStar and enter the 2024 GradStar Awards with graduates. See you at the ceremony in December 🎓🎓
Download the GradStar App, register and enter now to stand a chance to be the next GradStar – featured in front of top employers!
What have you got to lose? Enter now and define your future!
Share the opportunity and never pay for any job / internship / learnership / traineeship / in-service training / bursary opportunities whatsoever – it merely takes you to apply for employment not your money.
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