Mimecast South Africa (Pty) Ltd invites unemployed graduates to apply for Graduate / Internship Programme for 2025 / 2026.
Location: Johannesburg, Gauteng, South Africa
Job Type: Graduate Internship / Traineeship
Closing Date: Not Specified
The following Graduate Opportunities are open for applications:
IT Graduate
As a Mimecast Managed Services Engineer Graduate, you will be working with our customers in a post-sales environment, delivering an excellent level of managed services to customers, focused on key areas of the Mimecast product suite. You will work with customers of varying sizes and you will be working with customers from across the globe.
You will continuously work with customers to support and consult the Mimecast products to a high standard, to achieve the best customer satisfaction scores. While supporting customers, engage with various internal Mimecast teams to ensure that technical challenges are handled quickly and appropriately.
Dealing with customers around the world, excellent communication skills are required. You will need to be confident, motivated and prepared, and be able to function well within a team environment. This role will be based in our office in Johannesburg, South Africa but will report into our Managed Services team and support our customers globally. To enable Mimecast to best serve all our customers, this role will require you to work as part of a shift pattern.
What you’ll do
- Prepare and present your investigations and reports to customers.
- Building up and maintaining valuable and long-lasting customer relationships.
- Handle projects and meetings as appropriate.
- Act as a primary contact for the customer, with support questions for products in the scope of Mimecast managed services.
- Monitor Customers DMARC/AT environment and provide details back to the customer.
- Engage with cross functional teams to meet customer needs.
- Assist customers with the successful implementation and adoption of Mimecast products including but not restricted to DMARC Analyser and Awareness Training.
- Provide exceptional support to Mimecast customers, partners, resellers, and internal staff.
- Cover our customers globally between the hours of 8:30 am – 5:00pm and 2:00pm – 10:30 pm as part of a regular shift pattern.
- Project and non-project related tasks as and when assigned
- Onboarding/Offboarding of new staff and leavers
- Assist with office user moves internally related to IT equipment
- After hours or overtime work as and when necessary
What you’ll bring
- Good understanding of internet fundamentals, DNS, network routing, Protocols, firewalls and email delivery.
- Excellent verbal and written communication skills that can be used to explain complex technical topics in a clear and straight forward manner.
- Detail oriented individual that enjoys working with customers and the challenge of technical troubleshooting.
- Experience of working with globally diverse customers advantageous.
- Qualification in Information Technology (Degree or Diploma)
- Cybersecurity experience is a plus but not a requirement
- Knowledge of email authentication techniques as SPF, DKIM and DMARC is a plus
What we bring
Joining Mimecast a a MS Engineering Grad means spearheading client relationships, strategically aligning solutions and shaping our team’s success. As you elevate our position in cybersecurity and email management, you’ll thrive in a dynamic environment, receive comprehensive support for professional growth, and contribute to an industry-leading company where your impact truly matters.
Governance and Certification Office Graduate
We’re your dream legal team!
In this role you will gain exposure to three core areas: Enterprise Risk Management (ERM) & Environmental, Social and Corporate Governance (ESG), Information Governance, and Technical/IT Audit.
What you’ll do
- Providing support to the ARC team with governance and project administration for the ARC program including:
- Management and monitoring of ARC projects
- Management and monitoring of governance controls
- Document library management and maintenance of standards, policies and procedures
- Assist in carrying out Enterprise Risk management processes, policy and process updates and reviews, control monitoring, regular collection of material risk data for oversight reporting
- Supporting ARC in the delivery of sustainability governance and regular reporting of ESG related risks
- Supporting the Information Governance program
- Liaising with subject matter experts throughout the business along with external stakeholders
- Assisting in the control evaluation for external technical audits
- Monitoring vulnerabilities within the organisation for various certification programs
What you’ll bring
- Basic understanding of Risk management, Environmental, Social, Governance and UN sustainability goals
- Proficiency with using MS Office suite and knowledge of communication tools such as Zoom, Slack, LinkedIn, Intranet
- Strong communication and organisational skills with the ability to multi-task and problem solve, with good attention to detail
- Ability to work and adapt in a fast-paced environment with changing and competing priorities
- Ability to manage and prioritize objectives with overlapping time constraints
- Ability to work independently and as a team member
- A Diploma Degree/experience in one of the following areas: IT/Technical Audit, Risk Management, Accounting, Law, Corporate Governance and Compliance, Project Management, Business Administration
Why Join Us?
At Mimecast, you’ll be part of a vibrant and innovative team dedicated to making a difference in the cybersecurity landscape. We foster a culture of collaboration and creativity, where your ideas matter and professional growth is encouraged. Enjoy competitive compensation, comprehensive benefits, and the opportunity to work with talented professionals who are passionate about driving success for our clients. Together, we can shape the future of cybersecurity—join us and be part of something impactful!
Threat Response Analyst (Cybersecurity) Graduate
We’re your dream Product and Engineering team!
As a Threat Response Analyst Graduate you will be joining the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment to reduce dwell time, and put the appropriate detections in place to prevent further incidents from occurring. The role may require working afternoon/evening shifts and being part of a rotation for holiday support. Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers. We strive for proactive, rather than reactive, approaches to threat detection.
The team is also responsible for assuring that Mimecast maintains an exceptional sending reputation by looking for compromised email addresses and senders following poor mailing practice.
What you’ll do
- Analyze phishing/malicious email campaigns to identify malicious indicators
- Categorizing email threats and determining the best means of updating detection
- Providing email security advice, expertise, and remediation to our customers
- Understanding security policies within the Mimecast Administration Console and providing configuration suggestions to customers
- Researching and investigating the latest security threats and their potential impact to Mimecast customers
- Working with security vendors around threat detection techniques and remediation
- Identifying opportunities for improved processes and systems
What you’ll bring
- IT Degree or Diploma is essential
- Experience in supporting/troubleshooting technology (Hardware, Software, Networking)
- Basic knowledge of messaging (email traffic management) and routing
- Basic knowledge of security software such as anti-spam/anti-virus
- Curiosity about the infrastructure of phishing/malicious email campaigns
What we bring
We are Mimecasters. And we are alive with purpose.
We do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly – and outstandingly. We’re big on honesty because it makes us better. We’re empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That’s The Mimecast Way.
How to Apply for Mimecast South Africa: Graduate Programme 2025 / 2026
Click here to apply online for IT Graduate Programme
Click here to apply online for Governance and Certification Office Graduate Programme
Click here to apply online for Threat Response Analyst (Cybersecurity) Graduate Programme
DEI Statement
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
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