Sanofi South Africa invites unemployed graduates to apply for Finance Graduate Position.
Location: Midrand, Gauteng, South Africa
Job Type: Graduate Job
Closing Date: 18 April 2025
Job Purpose
As a Graduate in the Country Quality Department, the purpose would be to become familiar with all aspects related to maintaining the quality management system within Sanofi South Africa with a focus on Product Technical Complaints management.
Support the Quality Department in the management and enhancement of the assigned Quality processes related to the organisation’s Quality Management System.
Scope
South Africa, Namibia, Botswana, Eswatini and Lesotho.
Key Accountabilities:
Country Quality Management System:
- Assist where needed in Developing, maintaining, and optimising the Quality Management System in the South Africa Country organisation (Quality Documents, Deviations and CAPAs, Trainings, etc.)
- Support the Quality team in addressing identified gaps. Drive the implementation of remediating action plans
- Aim at 100% audit or inspection readiness
Product Technical Complaints:
- Monitor the complaints mailbox, the mobile phone and other channels of communication
- Identify missing information in a complaint and follow up on the receipt thereof
- Under the supervision of the Country Quality Manager, report complaints to the South Africa PTC hub and follow up on the case progress until case closure
- Coordinate with the designated 3PL/EWD for the sample management
- Ensure the dispatch and follow up of complaint sample to the concerned investigation site
- Track complaint samples from complaint receipt until receipt by the site to ensure complaint samples are received within required timeframes
- Ensure all faulty products are followed up on according to the applicable procedure
- Perform Complaint reconciliation internally and with Third Parties where needed
- Perform regular Product Technical Complaints trending and take action where required
- In charge of delivering internal and external trainings on Product Technical Complaints handling
Temperature Excursions Management:
- Report Temperature Excursions during inbound shipments, local storage and distribution according to the Sanofi policies. This involves coordination with the concerned international distribution platforms and internal stakeholders
- Provide assessment of temperature excursions to MedInfo when needed
Quality Documents Management:
- Assist in maintaining local Quality Documents aligned with global documents and local regulations
- Where needed, assist in SOPs drafting/reviews
- Coordinate with other GxP functions on the topics related to their Quality Documents
Country Quality Review:
- Contribute to the Country Quality Review data analysis and presentation
Tracking and Filing:
- Assist the Quality team in filing and tracking activities where needed
Project Management:
- Assist the team on any ongoing projects and provide the relevant feedback as required
ABOUT YOU:
Education:
- Preference for B Pharm. Science degree, BTech Pharmaceutical Sciences
Experience and Knowledge:
- GxP and health-related regulations
- Regulatory and company requirements
- Commit to customers
- Cooperate transversally
- Strive for results
Skills:
- Planning and organisational skills
- Analytical skills
- Computer skills must include working knowledge of Excel, Word and Outlook
- High level of accuracy and attention to detail, accountability for corrective actions.
- Utilises effective interpersonal skills.
- Effective communication skills, both in written and verbal form.
- Demonstrates intercultural adaptability and sensitivity
- Quick to analyse and take action without compromising quality
Behaviours:
- Sound understanding / knowledge of the Pharmaceutical environment
- Problem solving skills
- Attentive & active listening skills
- Able to work independently
- Proactive thinking skills
- Effective planning, organizing, leading and time management skills
- High achievement orientation with high sense of urgency
- Ability to use sound judgment and solve problems
- Ability to work collaboratively across the business
Play To Win Behaviours
- Push to go beyond the level we have operated until now:
constantly challenge the status quo focusing on the priorities that will deliver the best outcomes and letting go what won’t: be intolerant to mediocracy, believe we can and must do better and aim at higher but never at the expenses of our values and judgment. - Put the interest of the organization ahead of own of those of his her team:
consider both short- and long-term impact of decisions; puts collective and global goals above individual or local goals; share resources and capabilities with those with the greatest need and impact; enable decision making at appropriate level. - Act in the interest of our patients and customers:
actively engage with customers to know their current and future needs; brings an external perspective into decisions. - Take action and don’t wait to be told what to do:
take smart and informed best bets with the information at hand and anticipate the consequences of her/his actions; use personal judgement and others’ advice to make bold and impactful decisions which move us forward.
How to Apply for Sanofi South Africa: Quality Graduate Position
Click on the Apply Now button below to apply online for Quality Graduate Opportunity
Apply via Sanofi Site
Apply via Workday
Deadline is the 17th of April 2025 at 23:59
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