We are seeking a proactive and detail-oriented Learning and Development Administrator to join our Learning and Development team.

The successful candidate will play a crucial role in supporting our learning and development initiatives, particularly focusing on the co-ordination of learners who are completing skills programs and internships.

This is a junior role ideal for a candidate with relevant SETA experience, with a passion for facilitating employee learning and development.

Duties and Responsibilities:

1. SETA Management:

• Coordinate and manage SETA-related activities, ensuring compliance with relevant regulations and standards
• Provide administrative support by capturing learner information on SETA CIMS related to skill programs and internships
• Monitor and maintain reporting for WSP and ATR submissions across business units
• Liaise with SETA representatives to stay updated on new developments and requirements

2. Learnerships:

• Oversee the administration of skills programs and learnerships, including enrolment and tracking of learners
• Assist in the coordination of skills development programs, including scheduling and logistics, learner registration and confirmation, and tracking attendance and completion rates
• Ensure all learner agreements and documentation are accurately completed and maintained
• Monitor learner progress and provide support to both learners and mentors throughout the program
  

3. Internships:

• Administer internship programs, from candidate selection to program completion
• Coordinate with various departments to ensure meaningful and structured internship experiences
• Maintain records of intern performance and feedback, providing reports to the Learning and Development Manager

4. General Administrative Support:

• Maintain the L&D calendar and related schedules, ensuring that all deadlines and timelines are met
• Assist in the organization and scheduling of training sessions, workshops, and external programs
• Assist in the preparation of learning and development program materials, including PowerPoint presentations, handouts, and other support materials
• Monitor and maintain L&D evaluations, and feedback from management, participants and facilitators.
• Maintain accurate and up-to-date training records and L&D reports for business units
• Handle inquiries related to training programs and provide appropriate assistance to employees and line managers

5. Compliance and Reporting:

• Ensure all Learning and Development activities are compliant with company policies and regulatory requirements
• Monitor and maintain Training Committee and EE committee meeting agendas and meeting minutes
• Monitor and maintain EE reporting

6. Continuous Improvement:

• Gather feedback on training programs and suggest improvements to enhance effectiveness and engagement.
• Stay informed about the latest trends and best practices in learning and development.

Requirements:

• A relevant diploma in Human Resources or Adult Education and Training
• Proven experience in managing SETA processes, learnerships, and internships, CATHSSETA or W&R SETA preferred
• Previous experience in a learning and development administrative role in a fast-paced environment
• Administration of information on ETA CIMS
• Understanding of Skills Development Act, EE Act, BCE Act
• Excellent organizational and time-management skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Proficiency in SETA CIMS and learner management systems
• Ability to work independently and as part of a team
• High attention to detail and accuracy in administrative tasks
• Understanding of learning and development principles and practices

Benefits:

• Competitive salary and recognition programs
• Opportunity for accelerated professional growth and development
• Collaborative and supportive work environment